This course is especially designed to teach you the essential knowledge of supervision and the key role that the supervisor plays in today's organizations. In most organizations it is recognized that the supervisory job is demanding and exacting. Success or failure of the entire organization is often conditioned by the competency at the supervisory level. This course attempts to present and discuss those things that are essential to being a successful supervisor. It is designed to meet the special needs of a person aspiring to a supervisory job, and the practicing supervisor. The course is applicable to all types of supervisory jobs whether in manufacturing, service, or not-for-profit organizations. For the potential supervisor the course affords a concise but complete presentation and acquaintance with the many problems that will be confronted. For the experienced supervisor the material provides an overall review, a broadening of supervisory horizons, and a kindling of new and fresh thinking in the supervisory area.
Chapter 1: Supervisor's Role and Sound Decisions 1. Identify the titles, roles and skill sets of supervisors. 2. Recognize different decision making processes and beneficial aspects of each. Chapter 2: Objectives, Supervisory Planning and Control 1. Recognize examples of how to improve work objectives and the concept of management by objectives (MBO). 2. Recognize the planning process and the supervisor's role in planning.
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