This course is an examination of the challenges client service professionals and remote project teams face when working remotely or onsite at the client's place of business. In this course you will explore some basic rules of engagement and workplace behavior that can enhance your remote work experience and leave your client inviting you back for future projects. Ultimately, the goal of this course is to provide you with some tools and techniques for enhancing your client experience and building an effective and efficient virtual workspace.
Upon successful completion of Maximizing Virtual Workspace at a Client's Site, the user should be able to:recognize the challenges of working remotely or at the client's place of business;describe the benefit of preliminary engagement planning;describe workplace etiquette and recognize potential conflicts when working in a virtual workspace; anddescribe effective communication, your role, and your responsibilities.
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