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Performance Measurement: Not-for-Profit Governance and Assurance

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Course Description

This video-based CPE course is included in Not-for-Profit Certificate II . It can be purchased individually or as a part of the Not-for-Profit Certificate II - Governance and Assurance track. Not-for-profits (NFPs) have a double-bottom line a financial bottom line reflecting a surplus or deficit and a second bottom line that measures achievement of a social impact or mission. A robust performance measurement system captures both dimensions of performance. It reveals a greater desire for accountability and helps communicate the organizations efficiency, effectiveness and ultimately its social impact to constituents and prospective donors. Most importantly, performance measurement improves decision-making and influences strategic planning, budgeting, program management, grant-writing and benchmarking. This CPE course offers detail-rich examples and case studies to help you apply proven techniques to measure performance in NFPs. Topics Discussed: Mission as a guide to priorities Theory of change Identifying stakeholders Financial efficiency and program effectiveness metrics Input-impact model Sources of performance data Dashboard reporting and benchmarking Aligning employee compensation to performance

Learning Objectives

Identify and quantify the program outputs and outcomes that accomplish an NFPs mission. Differentiate between financial and non-financial performance metrics that are relevant to an NFPs stakeholders. Use a performance measurement system to apply performance measurement techniques.

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Learning Format 2.0 Hours
Self-Study / On-Demand

Credit Type(s)
Business Mgmt & Org

Knowledge Level
Intermediate